COVID-19 UPDATE:

We Are Open At All 3 Locations!
We are happy to announce that Bone-A-Patreat is opening its doors back up to the public starting Tuesday, May 5.
We will still be taking extra precautions in order to keep our staff and customers safe and healthy.

We appreciate your help in abiding by the following rules inside all of our stores:

- All employees and customers must wear a face mask when inside the store.
- We are sorry, but no pets are allowed inside our stores at this time.
- There is a 6 customer limit inside each store location. Please practice social distancing when inside.
- We are still offering online ordering, curbside pickup, and delivery.
- Hours at All Locations: Monday-Saturday 10am-5pm
Call Us Today! Des Moines: 515-279-2544 West Des Moines: 515-518-3600 Urbandale: 515-630-0004

Accessibility Statement

Accessibility Contact

If you are having any difficulty with the accessibility of our website, please contact our website administrator by phone or email to get the fastest possible response.

The contact for accessibility issues is Keegan Edwards, President of Liquid Retailer:

Contact Keegan by phone at (877) 366-5135
Email Keegan at keegan@liquidretailer.com

Accessibility Statement

We want everyone who visits the Bone A Patreat website to feel welcome and find the experience rewarding. In order to make our website accessible to individuals who rely on assistive technologies or alternative input devices, we are in the process of implementing the Web Content Accessibility Guidelines (WCAG) on our website. These guidelines explain how to design a website whose content is accessible to individuals who are disabled or rely on alternative and assistive technologies.

How are we doing?

We realize there may be some areas that still need improving. We want to hear from you.

The best contact is Keegan Edwards, whose information is at the top of this page, but if you are in any way dissatisfied with the response you receive please contact us at the store directly.

The Shopify Platform

This website is powered by the Shopify Platform. Some aspects of the functionality such as the checkout and payment processes are wholly managed by the platform. If you have concerns with those portions of the site, you can reach out to Shopify or let us know and we will reach out to Shopify on your behalf to address those issues.

Shopify's Accessibility Plan: Click here for Shopify's accessibility plan

Third Party Applications and Services

In an effort to provide the best experience to all our visitors, this website may integrate with third party applications and services to provide functionality not available on the core Shopify platform. While we don't have control over these applications, we would like to encourage those providers to maintain accessibility as well. If you have issues using those features, we will gladly reach out to those providers in an effort to facilitate that process.

Along with our website, we link to third party sites (such as YouTube, Facebook, Twitter, Google) and may also include or embed third party content to share information and promotional content (such as products, coupons, et cetera).

We cannot control or correct problems with these third party sites, but please let us know if you encounter difficulty with the sites we link to so we can pass the information along to the owners of those websites. You may also want to address your concerns directly to these third parties.

Below are the publicly available Accessibility Policies of the third party sites we may use: